FAQ

MY ORDER

 

Can I change my order after it has been placed?

IF you send us an e-mail asap after you placed the order we might could help you, but since we are so fast to send them out, it might not be possible.  

 

DELIVERY

Which countries do you deliver to?

We only deliver to Sweden, please check with your local country they might have a shop as well. 

 

What is the delivery time?

Normally 3-4 days. 

    

PAYMENT

What payment options are available?

You can pay by credit card or Klarna. 

 

CONCERNS AND RETURNS

What's tour return policy?

https://shop.jagermeister.se/pages/returns

 

What items can I return?

All items except our swimsuits.  

 

How do I return an item?

Return your product to following adress:

One More Family 

Att: Jägermeister

Gröenvägen 8

438 91 Landvetter

And send us an e-mail when it´s done. 

 

How and when do I get the refund?

As soon as we got your return back to our warehouse.

 

Can I exchange an item?

 

What do I do if my items are defect?

Please send us an e-mail with pictures of your product.